Terms of service– Brew Bean

Last Updated: September 7, 2026

Welcome to Brew Bean. These Terms of Service (“Terms”) govern your use of brewbean.org and any purchases made through our website.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

1. About Brew Bean

Brew Bean operates an online store offering coffee machines, espresso machines, grinders, accessories, and related equipment.

You can contact us at:

Brew Bean
Website: brewbean.org
Email: contact@brewbean.org

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract in your jurisdiction.

If you are using the website on behalf of a business, you confirm that you have authority to bind that business to these Terms.

3. Products and Availability

We aim to display our products, descriptions, specifications, images, prices, and availability as accurately as possible.

However:

Product colors and appearance may vary slightly depending on your screen
Product specifications may be updated by manufacturers
Availability may change without notice
We reserve the right to discontinue products at any time
Certain products may be subject to quantity limits

We may correct errors, inaccuracies, or omissions at any time.

4. Pricing

All prices are displayed in the currency shown on the website.

Prices may change without notice.

The price charged for an order will normally be the price displayed at checkout at the time the order is placed.

Shipping charges, taxes, duties, or other fees may apply depending on your location and the order.

If a product is listed at an obviously incorrect price due to an error, we reserve the right to cancel the order and issue a refund.

5. Orders

Submitting an order does not automatically mean that we have accepted it.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including where:

A product is unavailable
Payment cannot be verified
Fraud or suspicious activity is detected
Pricing or product information contains a material error
Shipping to the destination is not possible
The order violates these Terms

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method
The information provided is accurate
Sufficient funds or credit are available

Payments may be processed by third-party payment providers.

We are not responsible for delays or issues caused by your bank, card issuer, payment processor, or payment provider.

7. Shipping and Delivery

We currently serve customers in the United States and United Kingdom.

Our standard estimated delivery time is generally:

3–5 business days after dispatch

Delivery times are estimates and not guarantees.

Shipping is also subject to our separate Shipping Policy, which forms part of these Terms.

For large or commercial equipment, specialist freight delivery may be required.

8. Taxes, Customs, and Import Charges

Applicable taxes may be calculated and charged at checkout where required.

For international shipments, including certain shipments to the United Kingdom, customs duties, import VAT, brokerage charges, or other government fees may apply.

Unless explicitly stated otherwise at checkout, such charges may be the customer's responsibility.

9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy.

You should review that policy before placing an order.

Certain products may have special return conditions because of their size, commercial nature, installation requirements, condition, or manufacturer restrictions.

10. Order Cancellations

If you wish to cancel an order, contact us as quickly as possible at contact@brewbean.org.

We cannot guarantee cancellation once an order has entered processing or has been dispatched.

If an order has already shipped, the applicable return procedure may need to be followed.

11. Product Installation and Use

Some espresso machines, commercial coffee machines, grinders, and related equipment may require professional installation, specific electrical connections, plumbing, water filtration, drainage, or other technical requirements.

It is the customer's responsibility to:

Review product specifications before purchasing
Confirm compatibility with the intended location
Ensure appropriate electrical supply
Ensure correct plumbing or water connections where required
Use qualified installers where appropriate
Follow manufacturer installation and operating instructions

Brew Bean is not responsible for damage caused by improper installation, misuse, unauthorized modification, unsuitable power supply, incorrect plumbing, or failure to follow manufacturer instructions.

12. Manufacturer Warranties

Certain products may include a manufacturer's warranty.

Warranty coverage, duration, exclusions, and claim procedures vary by manufacturer and product.

Any manufacturer warranty is subject to the applicable manufacturer's terms.

Unless expressly stated otherwise, Brew Bean does not provide additional warranties beyond those required by applicable law.

13. Commercial Equipment

Commercial coffee equipment may require additional considerations, including:

Professional installation
Dedicated electrical circuits
Water treatment systems
Plumbing connections
Routine maintenance
Specialist servicing

Customers purchasing commercial equipment are responsible for confirming that the product is suitable for their intended business environment.

14. Intellectual Property

All content on brewbean.org, including website design, branding, text, graphics, icons, images, logos owned by Brew Bean, layouts, and other original content, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without written permission.

Third-party brand names, logos, trademarks, and product names remain the property of their respective owners.

15. Acceptable Use

You may not use our website to:

Commit fraud
Violate any law
Interfere with website security
Attempt unauthorized access to our systems
Introduce malware or harmful code
Scrape or extract data in an abusive manner
Impersonate another person
Submit false payment or account information
Abuse promotions or purchasing systems

We may restrict or terminate access where misuse is detected.

16. Third-Party Services

Our website may rely on third-party providers such as:

Shopify
Payment processors
Shipping companies
Analytics providers
Marketing platforms
Customer service systems

We are not responsible for the independent acts, outages, policies, or services of third parties beyond what is required by applicable law.

17. Third-Party Links

Our website may contain links to third-party websites.

We do not control and are not responsible for third-party content, products, services, privacy practices, or security.

Accessing third-party websites is at your own discretion.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Brew Bean will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection law.

19. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information, but we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

The website and its content are provided subject to applicable law.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold Brew Bean harmless from claims, losses, liabilities, or expenses resulting from your unlawful misuse of the website or violation of these Terms.

This provision does not limit any statutory consumer rights.

21. Consumer Rights

Nothing in these Terms is intended to remove or restrict rights that you have under mandatory consumer protection laws.

Customers in the United Kingdom may have statutory rights under UK consumer law.

Customers in the United States may have additional rights under applicable federal or state laws.

Where these Terms conflict with mandatory consumer law, the applicable law will prevail.

22. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using the website, you acknowledge that your personal information may be processed as described in that policy.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, legal obligations, or website.

The updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes take effect constitutes acceptance of the updated Terms where permitted by law.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on our website, constitute the agreement governing your use of Brew Bean.

26. Contact Us

For questions regarding these Terms of Service, contact: